From collaboration to problem solving, a positive outlook is a desirable attribute to have.

When then, does positivity become toxic, and how can managers and team leaders find a balance to reap the benefits of a positive workplace without creating a toxic working environment?

What is toxic positivity?

Toxic positivity refers to excessive positive thinking. It is the assumption that a positive outlook should be sought no matter how difficult or painful a situation may be.

This might be through the use of phrases such as “it could be worse” or “look on the bright side” in response to truly grave situations.

The trouble with this is that it can invalidate problems and leave little room for discussion; thus, resulting in real problems or painful emotions being ignored.

In response to toxic positivity, a person may shutdown and avoid voicing their concerns. This can leave them feeling isolated which can have a negative impact on mental health.

It also means that opportunities to resolve people problems can be missed, leading to potentially risky HR situations in the workplace.

Risks of toxic positivity in the workplace

A manager seeking to reassure their team that everything is ok, even when it is not, runs the risk of toxic positivity.

Sweeping big company changes under the rug in an attempt to keep the mood light can create a culture of distrust.

Human beings all need hope, but it must be realistic to avoid creating a false sense of security.

If there is a disconnect between words and actions, staff are likely to pick up on this and come to their own conclusions about what’s going on inside the business.

Avoiding toxic positivity in the workplace

Some people will naturally see a glass half full, whilst others see the glass half empty. Neither outlook is right or wrong and understanding this is key when managing a diverse group of people.

Read more https://www.hrdept.co.uk/exeter/blog/what-is-toxic-positivity-and-why-is-it-bad-for-business

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